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Nolte

More laptop problems

if you remember around christmas i posted about laptop problems and then at thend of april, more laptop problems

and now last night, when iw as working on my laptop, it stoped working. i went to turn it back on and it said it could detect the hard drive

i will need to ring Dell to see what they can do

the other 2 problems were hard drive related including getting a replacement hard drive in april

it's a nuisance. maybe company's just don't like me as their customer
very dissapointed

that is also why i've done a week's worth of fp's today.
i do have access to my mtoher's at home but i'm not fond of using it

damn Dell
it's only 2 years old
MAILLOT JAUNE

Sheesh! Sorry to hear about your troubles.

Was thinking of getting a Dell, but that's kinda put me off now.

Maybe a Sony or are they just overpriced?
Biosphere

Nolte, you might find this interesting

http://www.guardian.co.uk/technol...0/jun/29/dell-problems-capacitors
Nolte

on my mother's.  spoke to dell helpline guy yesterday (an american) and he had said that all he could do was do an incident report and forward it to a person with responsibility who'll deal with it tomorrow.
Nolte

on work.
the useless american guy did absolutely nothing. the guy from india that i dealt with on wednesday day night had no record of the incident report that the american guy said he would forward

the new hard drive will be delivered either today or monday. if today, probably nobody to sign for it so it'll be monday

the guy from india had no record of why i would been forwarded to the US on saturday. it is very frustrating
Nolte

i#m back up working now
ventoux

MAILLOT JAUNE wrote:
Was thinking of getting a Dell, but that's kinda put me off now.....  


I'd seriously avoid Dell like the plague.... my daughter's 18 month-old has had three totally different major faults (sorry, just remembered, it's four...  Embarassed  ) in 18 months from new....  the local repair people tell me they get more Dell than everything else together... pile of shit, basically!
mr shifter

ventoux wrote:
MAILLOT JAUNE wrote:
Was thinking of getting a Dell, but that's kinda put me off now.....


I'd seriously avoid Dell like the plague....local repair people tell me they get more Dell than everything else together... pile of shit, basically!
I'm no techno but even I had figured that for myself when looking at the market place.
I use the "Which" best buys and havn't seen Dell there.
My problem is this 4 year HP/Compaq laptop playing up while I type here or with "Office".

The letters  "S" & "A" (didn't do it that time) cause problems when the cursor is resting in the box (or page) and what I am typing is going into an earlier script on that page.
It depends where the cursor has been left. At the moment I am keeping it outside this box.

The next funny (maddening) thing that can happen with the cursor being outside, is an a or s can cause the JC forum to dissappear to a blank screen.

I can now usually retieve the page through "Recent History"

I think it time I got a (that did it with the cursor at the bottom and the page jumped to the adverts at the bottom of page) new computor.

If I thump those letters it seems OK.

I just need someone to nudge me in the right direction, please. Rolling Eyes
cardinal guzman

Shame - mrs G is on her 3rd Dell - she loves em no probs.
mr shifter

mr shifter wrote:

I use the "Which" best buys and havn't seen Dell there.


Sods Law. Whoops
I've just opened the August edition of "Which" and it has latest test laptops in the price range 590 to 849.
The Dell Studio 17 @ 749 is given a "Best Buy" Tag.
MAILLOT JAUNE

cardinal guzman wrote:
Shame - mrs G is on her 3rd Dell - she loves em no probs.

Then why has she need 3 if they are so good??????  Wink

Or is she someone who likes to have the latest model/gadgets etc?
SlowRower

We're on our third home laptop (now a Dell and very good, thanks) over the last 10 years. Each one seems to last about three years before the virus checkers, Windows etc. get so complicated that they run too slow to be of much use other than as a non-networked PC for the kids.

Or maybe the PCs are fine, but supplied with software to make them run progressively slower so you buy a new one more often than you need.

I'm no hardware expert, so I'm probably about to find out that I've bought 2 PCs needlessly and my 2001 Sony VAIO is all that I need. Smile
cardinal guzman

Mj - mrs G's on her second personal laptop which she bought recently to run windows7 so the old one just wouldn't cut it and she also has a Dell work laptop.

SR - you need to learn how to do a format!!!!!!!!!! Though a 2001 Vaiaio would be struggling a bit nowadays I think Smile
MerlinGuy

One word....

Plastics

Errr, no.  Wrong party.

Ubuntu

Yeah, that's it.  Ubuntu
MAILLOT JAUNE

Don't talk to me about computers!!!! Took me hours to fire my HP Pavillion up yesterday.

Always google for problems with a specific computer before you buy.
Mrs John Murphy

Where is TNG when you need him?

Someone mentioned spyware/virus checkers - there are obviously a lot of them around on the market - what are the best/worst ones around? Some of them are absolute memory hogs etc and don't seem to do any good whatsoever.
SlowRower

cardinal guzman wrote:
SR - you need to learn how to do a format!!!!!!!!!!


If it's not fixable by "switch it off and then back on again" a computer is broken in my view. Smile
cadence

Mrs John Murphy wrote:
Where is TNG when you need him?

Someone mentioned spyware/virus checkers - there are obviously a lot of them around on the market - what are the best/worst ones around? Some of them are absolute memory hogs etc and don't seem to do any good whatsoever.


http://housecall.trendmicro.com/
TNG

Mrs John Murphy wrote:
Where is TNG when you need him?

Someone mentioned spyware/virus checkers - there are obviously a lot of them around on the market - what are the best/worst ones around? Some of them are absolute memory hogs etc and don't seem to do any good whatsoever.


Hello, you called?

I'm afraid my answer at the minute is: I don't really know! I used to use Norton for quite a while, but got fed up with the performance hit...so a few years ago I switched to the free version of AVG. To be honest, I've not really had any issues with it, though I suspect it really isn't the best. A lot depends upon the way you access and use the web of course, and I guess I'm fairly conservative in that regard. What with junk AND anti-virus email checking at the ISP mail servers, plus firewalls at router AND the PCs, I feel generally well protected. Yes of course a hard drive virus scan will always reveal 'spyware', though much of this is not malicious.

So the best? Do you want free or pay? Checking this site - www.antivirusware.com - I was mildly surprised to see they rated Norton 2010 top of the pile (had been vaguely under the impression that Kapersky was the current favourite). Interestingly, the reviews also include a quite detailed analysis of the performance impact on the system, this may be of interest.
cardinal guzman

Gibson Research still recommend free AVG - it still does stuff no other does - the technical aspects of which, escape me.
TNG

Thanks CG, that's good to hear.
Until/unless I get a major infection using the free AVG I have no plans to change to anything else.
cadence

Mrs John Murphy wrote:
Where is TNG when you need him?

Someone mentioned spyware/virus checkers - there are obviously a lot of them around on the market - what are the best/worst ones around? Some of them are absolute memory hogs etc and don't seem to do any good whatsoever.


Get a Mac, or anything Linux/Unix based...I know its not practical for most users but it is a good solution.  Most important thing is keep your windows up to date and run something like "spybot" every so often.  

http://www.safer-networking.org/index2.html
kathy

I had Norton AV (paid for and up-to-date) until some years ago, when I was massively invaded by something called the Worm Blaster - it took me three days to get rid of it.  I changed immediately to the free AVG.  I havehad one issue with that a few months ago (in the form of incessant pop-ups telling me I had a Virus).  I restarted the computer, did a Restore to the previous day and it was gone.  So unless someone comes up with something a lot better, or I start having problems, I'm not changing.
MerlinGuy

kathy wrote:
I had Norton AV (paid for and up-to-date) until some years ago, when I was massively invaded by something called the Worm Blaster - it took me three days to get rid of it. I changed immediately to the free AVG. I havehad one issue with that a few months ago (in the form of incessant pop-ups telling me I had a Virus). I restarted the computer, did a Restore to the previous day and it was gone. So unless someone comes up with something a lot better, or I start having problems, I'm not changing.


AVG is rather good.  So is Avast.  For paid-for anti-virus I use Trend-Micro.  Never use Norton/Symantec anymore, ever, ever.
MAILLOT JAUNE

Well, I finally bit the bullet last week and bought a new laptop. Asus, 500GB  - bit of an impulse buy to a certain extent. Didn't realise how large the screen was - 17" - compared to my old HP DV6000 laptop! Just got to figure out how to connect my old laptop internal hard drive to my new laptop to recover all my files etc.......
Slapshot 3

AVG is one of the best systems there is. Even my employer is looking at AVG for the Network rather than the SOPHOS crap we have now.

I have it in here, anti-virus and a firewall, I've had one trojan in the last few years, (bout 4 months ago)  but it caused all sorts of issues with IE.....all the machines at home now run mozilla with a network and machine firewalls. Mozilla appears to have the best internal security as well.
kathy

That's interesting, Slapshot.  It was about the same time that I had some sort of Problem - something that AVG missed by the sounds of it?  Was easy to get rid of though.

I don't use IE any more, although it is still installed.  I use Firefox for most things, but Chrome for Facebook - long story!
TNG

MAILLOT JAUNE wrote:
Well, I finally bit the bullet last week and bought a new laptop. Asus, 500GB - bit of an impulse buy to a certain extent. Didn't realise how large the screen was - 17" - compared to my old HP DV6000 laptop! Just got to figure out how to connect my old laptop internal hard drive to my new laptop to recover all my files etc.......


MJ, easiest thing to do is to use the (free) Windows Easy Transfer utility....saves an awful lot of messing about. Check out the FAQs and Video here:

http://windows.microsoft.com/en-u...ttings-frequently-asked-questions
MAILLOT JAUNE

Thanks for info TNG, but I can't actually get the old laptop to switch on, so am thinking about getting a hard drive adaptor thing to try and transfer it that way. I've got a load of iTunes stuff (some of which wasn't bought from iTunes - therefore I can't recover it from there directly).
TNG

Ah yes, it is going to be a bit difficult running the WET on a laptop that you can't turn on! Rolling Eyes

I'm assuming that you have no backups of the original data anywhere?
MAILLOT JAUNE

I've got some stuff backed up on an external hard drive but it's not all up-to-date. Like my iTunes stuff for example.

So, I've been looking for a hard drive enclosure (that's the term I was thinking of) which will be suitable for my old laptop hard drive and an old desk top hard drive (trying to kill 2 birds with one stone) - it's all very confusing and time consuming as I don't understand half the terminology and have to google it and then try and decipher whether or not it's a problem, issue, compatible etc...- IDE, SATA, eSATA, 2.5", 3.5", hot swapping, 2 x USB for power, blah, blah, blah.....
Slapshot 3

kathy wrote:
That's interesting, Slapshot. It was about the same time that I had some sort of Problem - something that AVG missed by the sounds of it? Was easy to get rid of though.

I don't use IE any more, although it is still installed. I use Firefox for most things, but Chrome for Facebook - long story!


It was one of these typical eastern european dialers that infiltrates IE and opens up numerous copies in the background. You have one window open but if you look at your process manager there can be 10 running using up the machine resources and your internet bandwidth.

I assume AVG missed it but shortly after I got rid of IE across the board in the house, it was also just after that bug I upgraded to AVG 9 with the "laptop issue" fix!!
kathy

Slapshot 3 wrote:
[
It was one of these typical eastern european dialers that infiltrates IE and opens up numerous copies in the background. You have one window open but if you look at your process manager there can be 10 running using up the machine resources and your internet bandwidth.

I assume AVG missed it but shortly after I got rid of IE across the board in the house, it was also just after that bug I upgraded to AVG 9 with the "laptop issue" fix!!


Sounds like the same thing - every time I deleted one of the copies about two more seemed to appear.  But I don't think I was running IE at the time - I've only opened it about twice in six months.
TNG

MAILLOT JAUNE wrote:
I've got some stuff backed up on an external hard drive but it's not all up-to-date. Like my iTunes stuff for example.

So, I've been looking for a hard drive enclosure (that's the term I was thinking of) which will be suitable for my old laptop hard drive and an old desk top hard drive (trying to kill 2 birds with one stone) - it's all very confusing and time consuming as I don't understand half the terminology and have to google it and then try and decipher whether or not it's a problem, issue, compatible etc...- IDE, SATA, eSATA, 2.5", 3.5", hot swapping, 2 x USB for power, blah, blah, blah.....


Have a look at this, might do for both drives. The laptop drive will be 2.5", the desktop drive will likely be 3.5"....this device will do both, either IDE or SATA.

http://www.amazon.co.uk/IOMAX-SATA-Adapter-Power-Drive/dp/B001A5SK56
MAILLOT JAUNE

Cheers TNG. That looks quite good and multi-purpose, especially as I don't know what my desktop drive is - it's in another location and I can't get my hands on it for a while.
Slapshot 3

kathy wrote:
Slapshot 3 wrote:
[
It was one of these typical eastern european dialers that infiltrates IE and opens up numerous copies in the background. You have one window open but if you look at your process manager there can be 10 running using up the machine resources and your internet bandwidth.

I assume AVG missed it but shortly after I got rid of IE across the board in the house, it was also just after that bug I upgraded to AVG 9 with the "laptop issue" fix!!


Sounds like the same thing - every time I deleted one of the copies about two more seemed to appear. But I don't think I was running IE at the time - I've only opened it about twice in six months.


Sounds about right. I deleted IE from all our machines and reinstalled ie8 to sit in the background. Mozilla is our default.

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